Ensure to take original bill or challan copy after due delivery of articles to be processed.

The original bill or challan copy needs to be presented at the time of delivery of processed articles. If the original bill or challan is lost or could not be produced at the time of delivery, the delivery of processed article shall be made to the owner only after verifying his/her credential.

Express/Urgent delivery of articles would be charged 50% extra over the regular tariff.

Customers are requested to examine the articles at the time of delivery; we would not be held responsible for any damages that are found after the delivery of processed articles.

If not satisfied with the quality of any service offered, customers should get in touch with the store or the company within 24 hours for a resolution.

We are not responsible for fastness, color bleed, color running, shrinkage, damages to embellishments, or embroidery work on the articles during processing.

At KWICKWASH, we would be putting in our best efforts to remove any stains or unwanted marks on the clothes; however, we cannot guarantee 100% removal of stains or marks. Customers will have no claim whatsoever or no rights to ask for deduction in processing charges because of this.

We follow a No Claim" policy. All articles are accepted at customers' risk. We shall not be held responsible for damage to articles that cannot withstand the normal cleaning or dry-cleaning process.

We shall not be held responsible for articles that are damaged due to the aging process of the inferior quality of clothes.

We shall not be held responsible for any ornaments or jewelry fittings on your clothes getting damaged during the processing.

We shall not be held responsible for shrinkage, damage, cuts, holes, scratches, stains, etc. becoming apparent during the wash process due to defective manufacturing, adulteration, deterioration, wear & tear, and exposure to the environment.

We put in our best efforts to ensure timely pick-up and delivery; however, there might be incidents beyond our control or incidences of Force Majeure where we are unable to stick to the timelines. In such cases, customers cannot claim any compensation, refunds, or any reduction in charges.

We would not take any responsibility for the clothes of the customer beyond 3 (three) weeks of the scheduled delivery date.

We accept no liability for any loss or damage to clothes arising due to fire, burglary, etc. which are beyond our control or similar incidences.